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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amaris Lozano

February 5, 2026

1  out of  5
rating by Amaris Lozano
"Had one agent and only spoke with them once, only because I changed my card on file and they needed the updated one. I had been trying to get an hold of them for months, but nothing until they needed payment. I recently got reassigned and they were only attentive until they got what they wanted. Now I’m back to getting ignored, whether it’s emails or phone calls."
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Dieasha Todd

January 26, 2026

5  out of  5
rating by Dieasha Todd
"Antwan was very helpful, professional, and patient."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Destiny Kyles-Jones’s Team. "
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Bruce Smith

January 16, 2026

5  out of  5
rating by Bruce Smith
"Great experience working with Allec Martin at State Farm. He was professional, easy to work with, and very knowledgeable. Excellent customer service— If he keeps this up, he will be an Agent in no time."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Dallas to know that you had such a wonderful experience with us here on State Farm Agent Destiny Kyles-Jones’s Team. Thank you so much for the 5-stars, Bruce! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Destiny Kyles-Jones’s Team anytime. "
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Sheterric M

January 16, 2026

5  out of  5
rating by Sheterric M
"Antuan offered excellent customer service and was very attentive/responsive."
We responded:
"Thank you for the 5-star review, Sheterric! Here on State Farm Agent Destiny Kyles-Jones’s Team, we are proud to serve our community and appreciate your recognition. "
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Quadasha Suggs

January 14, 2026

5  out of  5
rating by Quadasha Suggs
"Destiny and Allec are awesome! They helped me get my IRA rolled over which gave me such relief! I was also able to create a life insurance policy I am greatly appreciative of. They both are great for State Farm! ❤️ thank you."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Destiny Kyles-Jones’s Team. "
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Geoffrey Kubai

January 12, 2026

5  out of  5
rating by Geoffrey Kubai
"Came into the office today and Allec Martin saved me money on auto and life insurance 10/10 recommended"
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Joyce Pedigo

January 9, 2026

5  out of  5
rating by Joyce Pedigo
"I have loved my experience. Haley helped me so much from the multiple quotes to make sure I get what I want for the cheapest price all the way to actually starting the insurance and even helping with getting an account set up issue fixed. Haley is great and made the entire process easy and fast!"
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Nick

January 8, 2026

5  out of  5
rating by Nick
"Destiny and her team are some of the best insurance experts! Every interaction I have had with her, or her staff has been great. Very friendly and knowledgeable!"
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Taylor Deike

January 7, 2026

5  out of  5
rating by Taylor Deike
"I needed help with an issue I’d been having with Statefarm and Allec Martin provided great assistance that made the whole process extremely easy! He was very kind and treated me like I was regular. 5 stars for Allec!"
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Rosemary Velasquez

January 6, 2026

5  out of  5
rating by Rosemary Velasquez
"Allec was amazing! I called in for a quote and told him exactly what I wanted and he made it happen. He walked me through every step of the way and addressed all of my concerns. By far the best experience I’ve had purchasing insurance. 10/10 recommend"
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mario cintron

January 6, 2026

5  out of  5
rating by mario cintron
"Antuan took amazing care of me! Saved me a whole lot of $$$."
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Todd Mayes

November 25, 2025

5  out of  5
rating by Todd Mayes
"Destiny's team here in North Dallas is always ready to help with a competitive quote and takes a lot of pride in their commitment to customer service!"
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Lexi Johnston

November 14, 2025

5  out of  5
rating by Lexi Johnston
"Alec was INCREDIBLY helpful, and took his time to find any and all discounts that would apply. Very personable and professional agent, who explained everything thoroughly. Thank you Alec!"
We responded:
"Thank you for allowing us to earn your business."
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Karen Sellers

October 19, 2025

5  out of  5
rating by Karen Sellers
"Antuan was very helpful. He took care of us like we are family to him….i really appreciate him and plan on staying with State Farm until death do us part. Thanks Antuan so very much."
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Daniel Araya

October 14, 2025

5  out of  5
rating by Daniel Araya
"Alex Was great"
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futureFunk88 Eddins

October 9, 2025

5  out of  5
rating by futureFunk88 Eddins
"Nice gentleman. Very thorough and attentive."
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Kyra Love

October 8, 2025

5  out of  5
rating by Kyra Love
"Allec was great! Very professional and knowledgeable with good energy radiating through the phone."
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Bridget Jordan

October 4, 2025

5  out of  5
rating by Bridget Jordan
"Amazing service. I was provided everything I needed and more with a great price for full coverage for my new car."
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Debbie Shields

October 3, 2025

5  out of  5
rating by Debbie Shields
"Outstanding performance from a young man by the name of Antuan. Very professional and artilute in his mannerism of policy and process of state farm insurance. You cant go wrong with him. Hats off for a job well done. 5 stars because he did a great job in helping."
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Shukundala Smith

September 30, 2025

5  out of  5
rating by Shukundala Smith
"Destiny’s office has always went above and beyond for the customers. They know how to build relationships and make me feel like I’m part of a family when I’m speaking with anyone there. I want to thank Antoine for his quick response with my homeowners policy. 10/10 recommend to anyone who’s looking for a great agent with a wonderful team to join the family..you truly will be in good hands."
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S Roberts

September 30, 2025

5  out of  5
rating by S Roberts
"I dealt with Antuan C. He was quick efficient and provided great customer service. I appreciate the way this office handled my auto policy."
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Cyrus Mury

September 24, 2025

5  out of  5
rating by Cyrus Mury
"I came into the office and worked with Allec Martin. That young man is absolutely stellar 10/10 recommend."
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Shauntorya Jackson

September 20, 2025

5  out of  5
rating by Shauntorya Jackson
"Antuan has been great with helping to establish new, as well as get additional coverage for myself and family. He has been very thorough in explaining my options and answering any questions that I may have."
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Haile Brendon

September 16, 2025

5  out of  5
rating by Haile Brendon
"A great experience! Faron was very helpful through out the entire process of getting coverage. He made the process very streamed line and easy to understand. He also took the extra time when needed to explain more topics in detail to make sure I understood what coverage I was getting. Debbie was very nice and helpful. She quickly and efficiency help me decide whether to keep my policy. Thank you Debbie!"
We responded:
"Haile, Faron is the best. You are in excellent hands."
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Heather Cottier

September 8, 2025

5  out of  5
rating by Heather Cottier
"The agent was helpful and kind."
We responded:
"Thank you so much Heather. Our short term disability product is a must have. "